I have already tried to exclude the websites. It appears that BD 'injects' its own root certificate which gets rejected by the secure website I am trying to connect to. If this keeps happening, try contacting the website’s owner.
Bitdefender antivirus for mac turn off ssl scan how to#
You may need to look through your antivirus/firewall vendor program's help to see how to do this.If your antivirus or firewall program has a feature to scan/protect SSL connections, temporarily turn it off to see if it fixes the connection issue with TurboTax.
Temporarily disable SSL scanning by your antivirus/firewall Make sure your Windows operating system is up-to-date using Windows Update.If you're logged in, go back to TurboTax and try connecting again.Make sure you're logged into your Wi-Fi portal and on the Internet.If you connect to the Internet via a Wi-Fi portal ( What's a Wi-Fi portal?) Make sure that the date and time settings on your computer are correct.Verify that the system data and time are up-to-date If the browser error goes away, go back to TurboTax and try connecting again.Please follow the troubleshooting guide for your browser. If the browser gives you an error, your connection probably isn't secure.
Open your browser and navigate to the TurboTax website.A secure connection is necessary to keep your information safe. When establishing a secure connection, if the encryption isn't strong enough, TurboTax will stop the connection. For example, when we electronically send your return to the IRS or state agencies, we use SSL encryption. We work hard to safeguard your information so you can file your taxes confidently.
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